Landlords: Why it pays to switch to Hawthorn & Co

Letting a property is never just about finding a tenant and collecting rent. It’s about trust, care, compliance, and consistent communication—and unfortunately, not all letting agents deliver on those fronts. Many landlords come to us after feeling let down by larger corporate agencies or overwhelmed by the demands of self-management. At Hawthorn & Co, we offer something different: a truly personal, hands-on approach designed to protect your investment and give you peace of mind.

Whether you're managing a property yourself or looking to switch from another agent, here's why switching to Hawthorn & Co can make all the difference.

Personalised tenant selection

We believe tenant selection should never be rushed. For us, it’s simple: we wouldn’t recommend a tenant unless we’d be happy to have them live in our own home. Every potential tenant is thoroughly vetted, not just through credit and employment checks, but also with landlord references, financial screening, and a deeper sense check—because a tenancy is about people, not just paperwork.

We’re independent and family-run, so there’s no pressure to hit quotas or move in “just anyone.” Our only priority is ensuring your property is in safe hands.

Clear, consistent & human communication

No call centres. No being passed between departments. When you choose Hawthorn & Co, you get one main point of contact who knows your property inside and out.

We’re available 7 days a week, 24/7—not just for your peace of mind, but to ensure your tenants are always looked after, too. From maintenance issues to urgent repairs, we act fast. Prefer WhatsApp? We offer a group chat option for quick, convenient updates.

Plus, with our dedicated landlord app, you’re in control wherever you are. Instantly access property info, view maintenance updates, download monthly statements, and monitor your portfolio in real time—all in one place.

Caring for your property as if it were our own

Your property is more than just an asset—it’s something we treat with genuine care. We oversee regular inspections, handle all maintenance using trusted local contractors, and act fast when something needs attention. Everything we do is designed to protect the long-term value of your investment and ensure happy, reliable tenants.

Staying ahead of compliance—so you don’t have to

With the Renters Reform Bill on the horizon, landlords face a wave of new regulation. From the proposed abolition of Section 21, to Awaabs law and the introduction of a national landlord register, it’s more important than ever to work with an agent who understands the legal landscape.

At Hawthorn & Co, we make compliance seamless. We’ll ensure your tenancy agreements, safety certificates, and property standards meet every requirement—so you stay protected and legally sound. Our proactive approach means you’ll never be caught off guard by changing rules.

A reputation built on trust

Reputation is the backbone of our business—and we know that in this industry, trust is everything. The majority of our landlords come to us through word-of-mouth or repeat business, and we’re proud of that. We don’t just promise great service—we deliver it, every single day.

Ready to switch agents?

If you're a landlord looking for a more personal, hands-on service, we’d love to help. We’re local, independent, and available 7 days a week to protect your investment and keep you compliant with changing regulations like the Renters Reform Bill.

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Let’s unlock the full potential of your property, together.